KOURTNEI LANGLEY D/B/A ROOTED IN MARYLAND

1. Information We Collect

Personal Information You Provide

When you interact with us through forms, registrations, or direct contact, we may collect the following:

• Full name
• Email address
• Phone number
• Property preferences and home search criteria
• Moving timeframe and financing status
• Any additional information you voluntarily submit

This information may be gathered when you:

• Request a home showing or schedule a consultation
• Download guides, resources, or market reports
• Register for property or listing alerts
• Submit a contact or inquiry form
• Subscribe to SMS or email updates

Automatically Collected Information

When you visit our website, certain technical data is collected automatically, including:

• IP address and device type
• Browser type and settings
• Pages visited and time spent on site
• Referral source and navigation paths
• Cookies and similar tracking data

This data helps us improve website performance, analyze usage patterns, and enhance the effectiveness of our marketing. For information on how you can opt out of behavioral tracking and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking, please visit:

• www.google.com/analytics (Google Analytics)
• www.facebook.com/about/privacy (Facebook)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Delivering real estate services tailored to your needs
• Responding promptly to your inquiries and requests
• Sending requested resources, guides, and property updates
• Providing market reports and home search notifications
• Improving our website experience and customer support
• Conducting marketing and remarketing campaigns related to real estate services
• Fulfilling legal and regulatory obligations

3. Text Message (SMS) Communications

If you provide your phone number through our website or other channels, you may receive SMS messages from Kourtnei Langley d/b/a Rooted in Maryland. These messages may include:

• Property alerts and new listing notifications
• Showing confirmations and appointment reminders
• Market updates and real estate resources
• Customer support and service communications
• Marketing messages related to real estate services

Consent

By providing your phone number and opting in, you agree to receive text messages from Kourtnei Langley d/b/a Rooted in Maryland. Message frequency may vary. Standard message and data rates may apply.

Opt-Out

You may unsubscribe from SMS messages at any time by replying STOP. Once you opt out, you will no longer receive text messages from us unless you choose to re-subscribe.

Assistance

For help, reply HELP or contact us at kourtnei@mdrooted.com

SMS Data Protection

Your mobile phone number and SMS consent will never be sold, rented, shared, or distributed to third parties or affiliates for marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business, including:

• MLS and property listing providers
• CRM and marketing platforms
• Email service and communication providers
• Website hosting and technology providers
• Real estate transaction partners

All third-party providers are required to protect your information and are permitted to use it only to perform services on our behalf.

5. Cookies and Tracking Technologies

Our website uses tracking technologies to enhance your experience and support our marketing efforts, including:

• Browser cookies
• Google Analytics
• Meta (Facebook) Pixel
• Advertising and retargeting pixels

These tools help us understand visitor behavior, measure marketing performance, and deliver relevant content and advertisements. You may disable cookies at any time through your browser settings.

6. Data Security

We employ reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission is entirely secure, and we cannot guarantee the absolute security of data transmitted through our website.

7. Third-Party Links

Our website may contain links to external sites not operated by Kourtnei Langley d/b/a Rooted in Maryland. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we may promptly address it.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at kourtnei@mdrooted.com

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Information

Kourtnei Langley d/b/a Rooted in Maryland | Brokered by Bennett Realty Solutions
Website: www.mdrooted.com
Email: kourtnei@mdrooted.com

1. Website Use

The content on this website is provided for informational purposes only and does not constitute legal, financial, or real estate advice. Users agree to use this website solely for lawful purposes.

You may not:

• Attempt to gain unauthorized access to any part of our website or systems
• Use the website for fraudulent, deceptive, or illegal activity
• Copy, reproduce, or redistribute website content without prior written permission

2. Real Estate Information Disclaimer

Property listings, pricing, market data, and availability are subject to change without notice. While Kourtnei Langley d/b/a Rooted in Maryland makes reasonable efforts to ensure the accuracy of information presented on this website, we do not guarantee the completeness or reliability of any listing or market data. Users are encouraged to independently verify all property details before making real estate decisions.

3. Intellectual Property

All content on this website — including text, graphics, logos, branding, images, videos, and marketing materials — is the property of Kourtnei Langley d/b/a Rooted in Maryland or its licensed partners. Unauthorized use, reproduction, or distribution of any website content is strictly prohibited.

4. SMS Terms of Service

By opting into SMS communications through our website or other channels, you agree to receive text messages from Kourtnei Langley d/b/a Rooted in Maryland. These messages may include:

• Appointment reminders and showing confirmations
• Property alerts and new listing notifications
• Real estate resources and market updates
• Customer service and support communications
• Marketing messages related to real estate services

Message Frequency

Message frequency will vary based on your level of interaction with our services.

Charges

Standard message and data rates may apply. Please check with your mobile carrier for details.

Opt-Out

You may stop receiving SMS messages at any time by replying STOP.

Help

For assistance, reply HELP or contact us at kourtnei@mdrooted.com

SMS Privacy

Your phone number and SMS opt-in consent will not be shared with or sold to any third parties or affiliates for marketing purposes.

5. Limitation of Liability

To the fullest extent permitted by law, Kourtnei Langley d/b/a Rooted in Maryland shall not be liable for:

• Errors, omissions, or inaccuracies on the website
• Losses or damages resulting from real estate decisions made based on website content
• Website interruptions, downtime, or technical failures
• Disruptions caused by third-party services or platforms

Your use of this website is entirely at your own risk.

6. Third-Party Services

Our website may integrate third-party tools and services, including mortgage calculators, property search platforms, CRM systems, and advertising platforms. These services operate under their own terms of service and privacy policies, for which Kourtnei Langley d/b/a Rooted in Maryland bears no responsibility.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles.

8. Modifications

Kourtnei Langley d/b/a Rooted in Maryland reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

9. Contact Information

Kourtnei Langley d/b/a Rooted in Maryland | Brokered by Bennett Realty Solutions
Website: www.mdrooted.com
Email: kourtnei@mdrooted.com